Infosys BPM Pvt. Ltd.

Walk-in For voice process - Hiring freshers- on 10th &11th at Mysore

Infosys BPM Pvt. Ltd.
Not Disclosed
0-2 Years Full Time
Pune, Maharashtra, IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 0
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Job Description

Greeting from Infosys BPM Ltd.,

We are hiring for Service desk and Customer Service skill and please walk-in for interview on 10th &11th September at Mysore

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***

Referral ID : PROGEN-HRODirect-121907

Interview details

Interview Date: 10th & 11th September (Saturday & Sunday)

Interview Time: 10 AM till 12.30 PM

Interview Venue:

Infosys Mysore, Gate 2

Plot No: 350 to 354,

Hebbal Electronics City,

Hootagalli, Mysore 570018

Things to remember while entering the campus

  • Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
  • would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
  • Please wear masks, & follow Covid protocols
  • Documents to Carry:
  • Cany 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Please find below Job Description for your reference:

Title :: Service desk and Customer Service

Job Location: Bangalore or Pune

We are looking for freshers and talents with 1 Year experience. Talents should have graduation completion certificate and mark sheets for onboarding.


  • CS Roles:: Any graduate with 15years of formal education
  • SD Roles:: Graduate with 15 years of formal education in BCA/BTECH/MCA/BE/MSc/BSC- Computer Science

Shift and Venue Details:

  • Shifts : Night Shift – Work from Office.
  • Experience : 0 to 2 years of Experience

Job Description::

  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • knowledge in using ticketing tools such as Service now, Remedy, control M will be added advantage
  • Knowledge of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
  • General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
  • Productivity applications like Microsoft office tools.
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customer’s time
  • Good time management, ensuring all contacts with customers add value
  • Work from Office

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.

Original Government ID card is must for Security Clearance.


Infosys BPM Recruitment team.

Skills Required: Customer Service, Service Desk, Customer Support