Job
Description
Dear Candidates,
Communication is the key!
We have urgent walk-in drive for Phone Banking Officer role for Pune-location.
HDB Financial Services is a subsidiary of HDFC Bank. HDB Financial Services (HDBFS) is a leading Non-Banking Financial Company (NBFC) that caters to the growing needs of an Aspirational India, serving both Retail & Commercial Clients. HDB also caters in BPO Services to HDFC Bank Operations.
Job Role: Phone Banking Officer
Job Location: Pune, Maharashtra
Date and Time: 6th Jan, 2022 between 11 A.M to 2 P.M
Interview Venue:
HDFC Bank Ltd, Bank House, Ground floor,
MIT Marathon, Bund Garden Road, Pune 411001.
On google map - HDFC Data processing center, bundgarden
Contact Person: Poonam Chalke
Role and Responsibilities:
Handling of inbound calls received from customers enquiring on their account, product or process related information.
Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards.
Consistently demonstrate customer focus while addressing customer, queries and satisfactorily resolve queries and complaints received from customers.
Revenue generation through cross selling of the Banks products identified for cross-sell.
Cross-selling of all products.
Skills Required:
Candidate has to be Graduate
Fluency in English
Documents List:
Updated Resume
SSC (Std X) mark-sheet
HSC (Std XII) mark-sheet
Graduation 1st Sem to 6th Sem mark-sheet + TY Final Result
DOB Proof (Birth Certificate/ School Leaving Certificate)
PAN Card
Aadhar Card
Regards
HR Team
Time and Venue
6th January , 11.00 AM - 2.00 PM
HDFC Bank Ltd, Bank House, Ground floor, MIT Marathon, Bund Garden Road, Pune 411001. On google map - HDFC Data processing center, bundgarden
Contact - Poonam Chalke