Job
Description
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- Extracting Data from various sources and deriving insights for data driven decision making .
- Upselling/ Cross selling Deliverys products and services to match clients business
requirements, also interacting with various stakeholders within the company in case to
build new products and launch new services.
- Be the customer's focal point by liaising closely with various stakeholders within the
company thus ensuring their queries/ issues (Billing, Reconciliation, performance
management) are addressed.
- Metric management - Work towards ensuring all the assigned metrics are in green with
appropriate root causing and solutioning as and when required.
- Travel to various centers/ client locations within the country for client visits/ audits/
business launches/ client meetings as and when required
Desired Skills and Experience
- Strong written, oral, and visual communication skills
- Strong logical and critical reasoning
- Self-motivated.
- Good presentation skills
- Strong in Excel (any knowledge of VBA, SQL, R, python