Job
Description
Walk in Interview for Tele sales.
Date - 14th November to 17th November 2022
Meet - Santosh Naidu
Contact - 8591432739
Roles & Responsibilities :
Responsible to convert the inbound leads and outbound leads ( Medical, Non-Medical or NGO Leads)
Responsible to achieve daily, weekly & monthly set targets
Ability to make 40 - 50 calls or more in a day
Respond, manage & resolve end to end customer queries of inbound and outbound
Communicate and increase the participation of the customer to fundraise on the platform
Communicate with customers through series of actions ( either via phone calls, email or chats)
Develop long-lasting relationships with the customers that exceed the company and customer experience
Follow SOPs and adapt new processes
Collaborating with multiple teams, understanding the process and seamless integrating sales & customer service
Basic Qualification :
Bachelors Degree or Post Graduate Degree in any discipline
1 or 2 years of experience as a sales executive, customer service executive, or operations associate
Experience in handling customer calls
Experience working on CRMs
Desired Skills
Impeccable written & oral communication skills in English & Local Language
Target oriented & hunger for personal growth and overall development
Strong organizational and interpersonal skills Should have worked in a team environment
Ability to convince & convert customers Ability to multitask
Excellent time management skills
Basic Knowledge of Microsoft tools (excel, word, PowerPoint etc.)
An extreme level of flexibility and adaptability to new tasks & environments
Responsible, Capable & has the ability to work independently
Logical Thinker and look to solve problems in a strategic way
Basic Analytical skills will be added bonus
Basic Understanding of what we do at Impact Guru