Job Description

Dear Candidates,

Kindly mail your CV on jobs@avenues.info if your interested in the Job profile.

Vacany: (3) Fresher/6 months-1.5 years of Experience

Department: Technical Support

Designation: Technical support Executive

Shifts: Rotational Shifts

Only Male candidates

Job Description Technical Support :

Troubleshoot software problems for Avenues clients.

Being part of the Avenues Tech Support team means that you will interacts extensive with Indian and international clients to solve technical queries. We are looking for the best of the best to provide our clients with technical support, as we believe that excellent support is essential for every successful Solution.

Job Requirements :

• B.SC (IT), B.Com, B.A, or equivalent Diploma holders
• Knowledge of basic Html & Scripting Languages
• Excellent communication skills
• Knowledge of cross platforms viz. ASP, JSP, JSP sockets, NET for integration
• Willingness to work in shifts

Responsibilities :

• Solve technical queries of local and international clients through email, live chat and telephone
• Basic Database querying
• Co-ordination with all Avenues Bank Partners
• Provide technical support for account integration
• On-site and off-site product training for clients

Job Location: Sanatcruz West, Mumbai 400054

Role : Technical/Process Trainer

Industry Type : IT-Software, Software Services

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Employment Type : Full Time, Permanent

Role Category : Training

Skills Required: Communication Skills,BPO,Technical support,OPERATIONS,Desktop Support,Customer Service,KPO,ITES,It Software,Process Trainer,LPO,Software Services,Technical,Product Training