Zebra Technologies

Technical Support Engineer, II

Zebra Technologies
Not Disclosed
2-4 Years Full Time
Pune, Maharashtra, IN

Vacancy: Not Disclosed Posted: 2 years ago Applicants: 1
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Job Description

At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.

We are a community of changemakers, innovators and doers
who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected
as you define your path to a fulfilling career. Here, you’ll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

Build your edge. Build what's next.

Define the edge of what's possible—for our people, our customers, and the world.

We are looking for an enthusiast technical support candidate, who will be able to support and handle our software product.

Responsibilities

  • Handling client calls / critical issues.
  • Analyze problems as reported for the product
  • Provide solution, Participating and chipping in to root cause analysis.
  • Provide workarounds / code solutions based on the priority of the issues
  • Resolve performance issues.
  • Connect with onsite team for issue resolutions.
  • Working with IT to build deployment packages, work on translations, coordinate with PS, maintaining JIRA, preparing reports, maintaining release calendar
  • Maintaining application level monitoring using shell scripts
  • Preparing utilities to help reduce manual work.

Qualifications

  • Bachelor’s degree, preferably in an IT-related field, Reputed colleges / MBA - IT.
  • Looking for 2 - 4 years of experience.
  • Knowledge in Java, J2EE, JSP, Servlet, JavaScript, SQL scripting, Shell scripting (required).
  • Database Knowledge (Basic Admin): My SQL, Oracle 10g/11g, DB2.
  • Operating System Administration: Windows 2000/2003 Server, RHEL, AIX
  • Web Servers: IIS, Apache, IHS.
  • Application Server: JBoss, Tomcat, Weblogic, IBM WebSphere
  • Knowledge of Virtual Technologies, VM Ware.
  • Strong communication skills.
  • Proven experience in diagnostics and problem analysis.


Equal Opportunities:

We are committed to offering equal opportunities and an inclusive & diverse working environment.

Therefore we encourage applicants from all sections of the community.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.

Skills Required: Java,Technical support,Debugging


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