Job
Description
We are recruiting across levels Analyst/Business Associate/Senior Analyst as part of the KM team. As a part of the team, your responsibilities will be:
- Work independently or in coordination with other team members on km focused projects for various member firms and global teams.
- Work with KM and service line leads in sustaining a healthy and stronger knowledge platform for all tax practitioners and MFs
- Open to use various modes of communication to build relationship with various business leads and knowledge managers
- Manage content assets, life cycle management and ensure they are surfacing correctly on various user interfaces and portal pages
- Provide design support, newsletter creation, content outreach activities and be able to write succinct abstracts
- Managing and complying to Global Metadata Taxonomy in KPMG
- Be the offshore portal lead for respective group and manage/identify ways to update/promote and modify portal content/design on global pages
- Work on home.kpmg site update for MFs such as ASPAC
- Provide animation support for annulment and service launches
- Use/build analytics reports and help KMs make decisions on content promotion/archival and follow industry trends
Essential skills required
Education / professional qualifications
- Graduate/ Postgraduate with a minimum of 6 Months of experience.
Prior Experience:
- 6 Months to 5 years of experience of working in a KM enterprise.
- Experience with SharePoint Online; experience in AEM, HTML, CSS, JS
- Project and Team management exposure
- Credible record of operating as an independent contributor and working as part of a team during larger projects.
- Problem solving skills; ability to drive through to an outcome in circumstances of complexity and ambiguity.
- Goal driven should be focused on helping clients meet their requirements by developing answers and solutions when client requirement remains unclear / changes, and by providing relevant insights and key questions to fit the client objective.
Technical skills
- Good understanding of mechanisms and structure of Content Management systems
- Proficiency in managing content/design on MS SharePoint 2013/2016/O365
- Sound knowledge and good working experience on all MS Office products
- Working knowledge of AEM will be an added advantage
- Good analytical skills to work through data and information and can clearly communicate results in a verbal or written format
- Exposure and understanding of Knowledge Management concepts specially in other professional services/consulting firms
- Behavioral / team skills
- Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
- Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
- Team player; self-driven and ability to work independently
- Effectively manage their own workload against project or business priorities.
- Good verbal and written communication skills with an ability to confidently liaise with users and stakeholders