Job Description

Apply - Click Here

Participates in the development of functional or operational requirements

• Tests and trains users on applications with guidance from more experienced colleagues
• Interfaces with all areas of IT on behalf of the business to resolve IT matters and improve business processes
• Uses defined or documented processes to collect and define requirements from businesses or functional areas
• Works with users and peers on planning, implementing, and supporting new or existing applications
• Uses knowledge of business needs to provide design support to software and application development teams
• Participates in process improvement reviews and summarizes business issues and client feedback for teams review
• Assists with training of users on new or enhanced applications and/or systems
• Supports testing of new or enhanced applications and/or systems
• Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution
• Uses basic knowledge of regulatory and legal requirements and BNY Mellon corporate policies involving risk and control to support the development of improved business processes through technology
• No direct reports
• Contributes to the achievement of team objectivesBachelors degree or the equivalent combination of education and experience is required
• 0-3 years of total work experience preferred
• Technical experience preferred

Skills Required: Representative, Operations, Design Support