The Indian Public School

Sales Coordinator

The Indian Public School
Not Disclosed
0-1 Years Full Time
Mumbai, Maharashtra, IN

Vacancy: Not Disclosed Posted: 2 months ago Applicants: 0
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Job Description

Roles and Responsibilities

  • Answer telephone and respond to caller inquiries in a pleasant manner.
  • Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
  • Responsible for coordinating internally with the sales & marketing team.
  • Generating reports, preparing proposals, collections details , coordinating with clients & suppliers.
  • Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).
  • Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
  • Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.
  • Manage and maintain sales executives and managers schedules, appointments and travel arrangements.
  • Assist sales team by managing schedules, filing important documents and communicating relevant information.
  • Arrange and co-ordinate meetings, events and any appointments.
  • Record, transcribe and distribute minutes of meetings.
  • Interaction with client in regards to leads, hotel needs and client travel.
  • Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.
  • Perform hotel site tours with potential clients.
  • Monitor, screen, respond to and distribute incoming communications.
  • Design, upload, extract and maintain customer databases.
  • Create and manage Company and Travel Agent profiles on the property management system.
  • Should know the process of merging profiles.
  • Load and Manage Rate Codes to the Hotel Software, And link the negotiated rates to the correct company profiles.
  • Print Daily Sales reports for each sales managers and submit to Director of Sales.
  • Print Sales manager productivity reports for each sales managers and submit to Director of Sales.
  • File and retrieve documents and reference materials.
  • Conduct research and collect data to prepare reports and documents.
  • Utilizes efficient sales strategy for the maximization of hotel revenue.
  • Coordinates necessary arrangements with vendors relating to sales.
  • Establishes strong relationships with vendors to ensure maximization of hotel revenue.
  • Ensures all documents produced by the Sales Department (i.e. BEOs, contracts, rooming lists, proposals) are completed accurately and on time.
  • Respond to complaints from customers and give after-sales support when requested.
  • Ensure the adequacy of sales-related equipment or material are available at all times.
  • Other duties as assigned by Director or sales or the management.

Desired Candidate Profile - Should have Experience in Working Hotels

Perks and Benefits

Skills Required: Sales Coordination, Communication


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