Job Description

Greetings from India Infoline Group..!!!

We are hiring Branch Manager, Gold Appraiser & Customer Care Executive in IIFL Gold Loan branch.

Locations: Trichy,Pudukkottai,Mimisal,Madurai,Dindigul,Kothagiri,Madurai,Thanjavur,Coimbatore,

Thirumayam,Avinashi,Mannargudi,Karaikal
 

Job Description:

Branch Manager:

1. Should be able to manage the portfolio for Gold Loan/financial business within its branch.
2. Leading a team of Branch staff to ensure business growth.
3. Identifying & taking initiatives for the assigned branch.
4. Should be able to generate revenue and ensure overall business growth
5. Guiding and motivating subordinates in achieving their goals
6. Training the branch staff / sales team on all the financial activities from time to time.

Gold Appraiser:

1. To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2. Adhering to high ethical standards and comply with all the laid down processes / policies - KYC adherence, maintaining all important registers etc.
3. To provide high quality customer service, prompt resolution of queries pre & post loan disbursal.
4. Supporting branch staff in business development activities & helping to achieve branch targets.

Customer Care Executive :

1.Who is interested to make their career in sales and marketing is eligible for this role (Outdoor marketing).
2. Should be able to handle walk-in customers.
3. Adherence to the administrative process & policies of the organization is a must.
4. Ability to understand needs & interests of the customers and cater to the same.
5. To guide & provide the customers with all the required information about loans & schemes.
6.Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
7. Should be able to acquire new customers through referencing.

*Apply those who have experience in Gold loan and Sales & Marketing*

Interested candidates can share their resume to madhankumar.ayothi@iifl.com

Skills Required: Marketing,Sales,Calling,CCE,Customer Relationship,Branch Manager,Gold Loan