Job
Description
Looking for a rewarding career opportunity? Join the Team of Champions at IIFL Finance Gold Loans. IIFL Gold Loans is expanding its footprints & for the same we are hiring Sales & Banking Professionals.
Years of experience - 0 - 8 years
Job Title / Designation - Gold Appraiser
Job Description -
- To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
- Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
- Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
- Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
- Ensure to call customers as per CRM leads and update in the system.
- Participate in marketing activities to improve the brand visibility of IIFL Gold Loan branch in the catchment areas and to generate leads of prospective customers.
- Drive cross-sell of other financial products to existing customers.
- Ensure strong follow up for interest collections to keep NPAs in control.
Job Title / Designation - Customer Care Executive
Job Description -
- Should be able to handle walk-in customers.
- Adherence to the administrative process & policies of the organization is a must.
- Ability to understand needs & interests of the customers and cater to the same.
- To guide & provide the customers with all the required information about loans & schemes.
- Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
- Should be able to acquire new customers through referencing.
- Keeping the existing customers up dated with their existing account details.
Job Specification: (should contain qualification requirement, experience background, any specific certification)
Interested candidates can reach out to us at :
abhishek.saha@iiflmail.com
7898979899