Job Description

Hi,

hope your doing great!!!!!!!!!!

Experience Range:

Minumum of 0-1 Years of experience in trouble shooting network related issues

1) Softskills

Good Attitude with Excellent Communication Skill

2) Candidates with minimum 1 year of experience in network troubleshooting on calls for global customers ( Troubleshooting switch issue like dead switch,switch replacement etc,routers issues ,LAN& WAN connectivity issues ,troubleshoot network errors and performance problems, Troubleshoot Network Outages and Understand NW Logs,Working knowledge of Small, Medium or Large Scale NW Switches Install and configure software systems that support the network infrastructure such as, network monitoring systems, log monitors, DNS servers, firewalls, and IDS/IPS systems

3)The candidates must be flexible to work in any kinds of shifts ,They will be supporting the American region and B2B process.

4) The responsibility of the candidate is to pick up calls and understand the issue and raise a ticked on behalf of the customer and trouble shoot the issue.

5)Will be responsible to solve any hardware and software issues like switch issues, router issues lan wan connectivity issues ,Troubleshoot Network Outages and Understand NW Logs ,Working knowledge of Small, Medium or Large Scale NW Switches etc

Allegis Group India is a wholly owned subsidiary of Allegis Group, Inc. In India, the company specifically focuses on dealing with Technology products and providing high-end engineering design and analysis, IT and ITES services,Vendor Management, Training and Staffing services to Fortune 500

• Interested folks share your CV to mshivalingaiah@teksystems.com

Skills Required: BPO,Networking, customer Service,OPERATIONS,KPO,Routing,Switching,CCNP,ITES,CCNA,LPO