Cotiviti India

HIRING FOR US HEALTHCARE – INTERNATIONAL VOICE PROCESS

Cotiviti India
Not Disclosed
0-1 Years Full Time
Telangana, IN

Vacancy: Not Disclosed Posted: 2 months ago Applicants: 0
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Job Description

Dear Aspirants,

We are now hiring for US Healthcare (International Voice calling Process) @ Cotiviti(Hyderabad)

Kindly, go through the job description mentioned below and then eligible & Interested candidates can reach me @9502147657 for an interview

Collection Specialist

  • Interact with providers on calls or emails to procure status of an identified overpayment (Refund request).
  • Ensure to follow-up and give resolution to accounts which are outstanding for an insurance firm.
  • Address outstanding or assigned AR through analysis and calls.
  • Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a recovery.
  • Report trends / patterns in denials and billing related roadblocks to the immediate reporting manager
  • Meet the established SLAs (service level agreements) for production and quality
  • Update the outcome of the calls or analysis in a clear documentation.
  • Utilize the process SOP and also stay updated with changes done with the SOPs
  • Improve the performance based on the feedback provided by the reporting manager / quality audit team

Desired Skills

  • Excellent communication skills.
  • Graduation is mandatory
  • Knowledge on US Healthcare is mandatory.
  • Fresher - 2 years of experience in AR follow up from Voice back ground
  • Willing to work in Night shift (Evening 7:00 PM to 4:00 AM or 8:00 PM to 5:00 AM)
  • Good knowledge to work from Excel.
  • No Transportation
  • Work from Office

Note : Candidate with other domain experience will consider as a fresher.

Interested and eligible candidates can reach me @9502147657 for an interview or can share updated CV @avinash.jeniga@cotiviti.com

Skills Required: Claims Processing


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