GREETING FROM IZEE !!
It is our pleasure to inform you that your candidature is shortlisted. We await your confirmation to proceed with further rounds of interview. Kindly go through a brief summary of our company and the job description for your reference.Wish you have a great experience through Trigent, we are excited to get you on board soon.About us:Trigent Software Pvt LTD was founded in the year 1995, we have grown leaps and bounds. A Trusted partner of choice over 2 decades for various organizations across industries. We persistently thrive for perfection reliability, accountability and trust. We have realized many of our employee potentials, nurturing both employees and clients in a holistic approach.Trigent is a CMM Level 4 software Development Company in Bangalore and its head office in Boston (USA). We take immense pride in being a Microsoft certified Gold partner. Trigent generates extraordinary value to our clients who benefit from responsive and competent delivery that adheres to tested methodologies and best practices in the talent acquisition industry. Our mission is to help our partners in "Overcoming Limits" of Competitiveness, Productivity, Technology Complexity, Time and Budget Constraints with over 25 years of stellar track record.Why Trigent?1. Time tested and established organization. 2. Multi-National presence 3. Career growth and development opportunities. 4. Competitive pay and benefits. 5. Sustained employee motivation. 6. Connect with us on the Go and More.Employment Type:Trigent promotes a culture of individual and professional growth within an environment of continuous learning and work exposure with reputed clients. You will be permanent employee of Trigent and will be working with our partnered clients on various projects at their location.JOB DESCRIPTION: Desktop SupportAct as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must have Skills : Customer Service Good to Have Skills : Engineering Technical Support Job Requirements : Customer support Engineer Excellent communication skills, Customer focused skills Good interpersonal skills, Strong troubleshooting skills, Ability to work with teams, High level of initiative Career Level: Level G contractorMinimum Skill Requirement: Bachelor degree in any stream with good communication Verbal and written analytical skills with .Candidate should able to manage the IT operations in focusing the Customer Satisfaction Ensuring to provide the operational support role in a multi-shift 7 x 24 x 365 and should be able to work across various shifts Responsible for ensuring all incidents and outages are closed in a timely manner, properly documented, tracked, and resolution occurs He / She should be able to provide workstation support like Installation of various software on desktops, User ID management, troubleshooting on Mail outlook, Monitoring and updating Virus updates in desktops and responsible.Location: BangaloreRotational shiftWork from officeFully vaccinated ?CTC: 26000 ?(21k take home )NOTICE PERIOD: Immediate1year exp is Mandatory Kindly reply to this email to confirm your acceptance (Relocation too).Warm Regards,Nagarathna GRecruitment Specialist7892759396Trigent Software Ltd
Skills Required: Technical Support, Service Desk
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