Education Counselor/Sr. Counselor

300000 - 400000 P.A.
0-5 Years Full Time
Haryana, IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 0
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Job Description

Education Counselor/Sr. Counselor (Work from Office)

Who are we looking for:

We are looking for smart & dynamic people, who are passionate about helping students realise their dreams by guiding them making judicious & informed decisions about their education & career.

The successful applicant would thrive on a challenging role, & be a great advisor to both the students & their parents. We would like to invite people who have worked in or would like to work with progressive organizations, as part of a successful team to come & join us. If you think you would enjoy working in a fast paced, growth-oriented organization, you are the right person for us.

Here's how your onboarding journey will look like:

  • Upon your joining, you will go through an intensive training program where you will be taught counselling skills, product knowledge, communication skills & about internal technical systems
  • This training will consist of New Hire Classroom Training + Nest OJT phases (youre expected to clear this training to hit the shopfloor)
  • If you arent able to clear the training the organization may decide to either redeploy or take action (as per the HR policy)
  • The period of training will vary from the process/product you get aligned with
  • You would then be assigned to your respective shopfloor team; with a buddy to help you get answers to your day-to-day questions
  • Once settled, you would be expected to counsel students over the phone, basis the knowledge & training imparted to you
  • Counselling will lead to forms filling for admission, & ultimately to admission in our partner colleges as per your assigned targets
  • You will also have direct access to the colleges SPOC as & when required & help in admission conversion process
  • You would be expected to maintain daily MIS on the calls & walk-ins (if any)

Must have skills:

  • Excellent listening skills + Excellent communications skills (English & Hindi) & interpersonal skills
  • BPO/contact centre background & sales experience
  • Comfortable with sales targets
  • Should enjoy working in a core sale driven environment
  • Self-starter & ability to execute high velocity closures
  • 0 to 4 years of experience into telesales
  • Open to work in rotational weekly-off culture
  • Open to work any shifts
  • Inherent ability to have engaging conversations
  • Graduate in any stream

Good to have skills:

  • Edu-Tech student counselling background will be a plus
  • Comfort & knowledge of Microsoft Office (for data management)

Some more good to know information for you:

  • Work From CollegeDekho Gurgaon Office
  • Handing core sales calls (Outbound & Inbound)
  • Working on both cold & warm leads
  • Attractive Performance based Unlimited Incentives

To know more, call Dipti: +91 85060 41920; Rishi: +91 89299 97641; Ritika: +91 96549 96783

Skills Required: Telesales, Admission Counselling, B2C Sales