Exigent Group Limited

Desktop Support Engineer

Exigent Group Limited
Not Disclosed
0-2 Years Full Time
Bangalore, Karnataka, IN

Vacancy: 1 Posted: 4 months ago Applicants: 6
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Job Description

  • Installation, managing and troubleshooting Windows Servers, Desktops, Laptops and Mac laptops
  • Installation and troubleshooting of Windows operating system issues.
  • Installation and management of client required software and provide support for the same locally and remotely.
  • Installation of MS office 2016 and configuring outlook on windows and Mac desktop and la
  • Knowledge of windows AD server and DHCP, DNS and WSUS servers.
  • Knowledge of MS Exchange Server administration, and office 365.
  • Windows Active Directory user and group creation, and mailbox creation.
  • Installation, administration of corporate Endpoint Security Solution. (MacAfee)
  • Knowledge of LAN, WAN and Network Switches. (Layer 3 and Layer 2).
  • Basic troubleshooting Knowledge
  • Knowledge of troubleshooting Hardware/Network/Application related issues locally and remotely.
  • Installation, administration network printers.
  • Services desk call resolution within agreed SLAs
  • Knowledge of virtualization Microsoft Hyper-V
  • Knowledge of helpdesk ticketing system.
  • Strong communication skill to interact with global IT team for support.

Requirements

  • Bachelor s degree in computer science.
  • Technical Certification: MCSA 2016 is mandatory

Role : Customer Support Engineer/Technician

Industry Type : Legal

Functional Area : IT Hardware, Technical Support, Telecom Engineering

Employment Type : Full Time, Permanent

Role Category : Technical Support

Skills Required: MS Office,Technical support,IT Hardware,Legal,Telecom Engineering,Customer Support Engineer,Technician


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