Job
Description
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Job Description
POSITION: CUSTOMER SERVICE ASSOCIATE (CCE/SR.CCE)
The most fun-loving, and international customer service team in Noida is looking for top
class customer service professionals to service the customers.
EXCELLENT GROWTH AND LEARNING OPPORTUNITIES FOR CANDIDATES WHO TAKE
INITIATIVE. AMONGST THE FASTEST PROMOTIONS IN THE INDUSTRY FOR HIGH
PERFORMERS
About the Job: The job requires interacting with customers from around the world primarily
over Chat and E-mails to ensure all issues are resolved to customer's satisfaction.
The job requires you to understand the customer's problems accurately, follow the established
procedures to investigate and resolve the problem, and communicate with the customers.
As a Customer Service Executive, you will be dealing with our customers from around the
world. As a company, we take great pride in the level of customer service we deliver to the
customers. Therefore we hire only the best customer service, professionals.
Requirements:
- Excellent command over written English
- Problem-solving and analytical skills
- Communication and interpersonal skills
- Ability to work in a high-pressure environment
- Typing speed - 35 wpm or more
- International Call Centre experience is not required but will be an added plus
- Flexibility to work in a 24x7 environment
- Our office is located near Sector 15 Noida Metro Station, the candidate would have to commute themselves to work.
Why work with LiveSalesman
- Work with an established industry leader offering stability for over 15 years
- Work in a multicultural team, a workplace where people from all around the world collaborate in one office to share views and ideas. Meet people who speak different languages, eat different food, and wear different clothes.
- Work on projects for companies that have changed the way people do things around the world. Our clients range from Start-ups which disrupt the market to established fortune 500 companies
- Learn a new skill - As a small company everyone multi-tasks, work on multiple projects. Every day will be a new learning experience
- GROW!!! - We prefer to not hire leaders and managers from outside the company. Capable and hardworking people will find their way to our leadership development program
- When we are not working - we are having fun, and when we are working, we are still having fun!
So come join the fun!
Some FAQ's:
Q: Are you a company or consultancy?
A: We are leading outsourcing company, serving some of the most successful e-businesses
around the world since 2003. We are NOT a consultancy.
Q. What is the compensation you offer?
A. Compensation is decided on several factors, and determined after your interview.
Q. Do you provide transportation?
A. Our office is 1 minute away from Metro station, so most people do not require transportation.
On select case by case basic (based on shift timings etc.) we do offer transportation.
Q. What are the shift timings?
A. We are a 24x7 work environment, you should be open to work in shifts. Our shifts are planned
as such that you can safely commute using public transportation.
Q. Are there any incentives or perks?
A. We have loads of incentives, bonuses and perks.
If you don't have a Naukri account you can also apply online directly by visiting:
https://bit.ly/2QKaNRz or can email CV's on hr@lsmindia.com
This position is for Customer Service Associate / Sr. Customer Service Associates. This is the
international call centre position for one of the largest and most successful e-businesses in the
world.
Perks and Benefits
++ Bonus, Incentives, Mediclaim, Accidental Insurance
Address
LiveSalesman
A-72,
Sector -2 Noida - 201301
(Near Sector 15 Metro Station)
Call : +91 9818944655