Job
Description
Roles and Responsibilities
- A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
- Maintaining records of transactions and interactions.
- Responsible for answering queries and assisting customers through chat . Should possess the skills to be able to handle queries from customers in a professional, clear, and concise manner.
Desired Candidate Profile
- Appropriate and timely follow-ups wherever required.
- Escalate unresolved queries to respective departments for accurate redressal
- Good communication skills
- Good listening and problem solving skills
- Ability to take and handle stress and pressure
- Good interpersonal skill
Mobile number : 8010489010
HR Name : Pooja Kamble