G&R Management Consultancy Pvt Ltd

customer care executive

G&R Management Consultancy Pvt Ltd
Not Disclosed
0-5 Years Full Time
Ranchi, Jharkhand, IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 8
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Job Description

Responsibilites: Customer Care II Problem Solving

  • Managing incoming calls and customer service inquiries
  • Provide information about products and services, take/cancel orders, and record details of complaints
  • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
  • Follow up to ensure that appropriate actions are taken on customer requests
  • Refer unresolved customer grievances or special requests to designated departments for further investigation

Skills Required: Customer Service,Voice Process