Job Description

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• Ensuring maximum conversion of walk in by attending each and every customer.
• Assisting the customers by understanding their needs and closing the sale accordingly.
• Increasing the ticket size by Cross selling and Up-selling.
• Planning and striving to achieve the sales target of the assigned section.
• Taking active feedback from customers through suggestions forms, tablets.
• Educating customers about the First Citizen Program and ensuring maximum conversions.
• Educating customers on the mobile app and ensuring maximum downloads.
• Educating the customers on the new promotions & offers.
• To ensure timely closures of all processes related to inventory management and control.
• To receive stocks on floor and display them as per VM norms.
• To maintain the display, ensure proper ironing, folding, piling, colour blocking etc. as per VM norms.
• To ensure cleanliness and upkeep of the assigned section.
• Customers and ensure excellent customer service.
• Ensuring safety of merchandising through 100% tagging.
• Cashiering/billing as per the billing process.
• Attend training as per the training schedule and complete all online certifications as per timeline

Skills Required: Sales, customer Service,Inventory Management