Job
Description
- Greetings from Tech Mahindra !!! We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for Kolkata Location for one of Leading E-Commerce project
- Designation-
Customer Support Associate (CSA). - Job Profile-
- Have to resolute customers query over Voice
- Mandatory Criteria-'
- Min HS Passed.
- Fresher & Experience both can apply
- Must have excellent verbal English & Hindi communication skill
- Should have a typing speed of 25WPM with 90% accuracy
- Should be between 18 to 40 Years
Mandatory system requirement for Work from Home-
- Must have a Laptop/Desktop
- Must have Broadband/Wi-Fi
- Must have licensed version of Windows 10
- Must have updated antivirus
- Must have 4 GB ram
- Microphone and Speaker must be on working condition
Other requirement-
- Customer orientation.
- Ready to work in 24/7 Shifts
- No planned leave for upcoming 3 months after joining
- 9 hour of the day, 8 hrs. work and 1-hour break
Interview Structure-
- HR round - General check
- Typing test
- Grammar test
- OPS & Client round
Documents Required
- Education Mark sheet
- Aadhar Card
- Pan Card
- Offer Letter, Last 3 Salary Slip, Bank Statement, Experience Letter
To apply share CV to AD00645112@TechMahindra.com
For more details call Amit - 8296119485 ( only in between 10 am to 7pm)
Skills Required: BPO,Call Centre,OPERATIONS,Customer Service,KPO,ITES,It Software,Associate,LPO,Software Services,Senior Associate -(NonTechnical)