Job Description

Responsibilities

• Agent should be responsible for answering queries and assisting customers on email
• Should be pro-active to understand the customers concern.
• Should be patient enough to handle multiple questions asked by the customer.
• Identifying and analyzing customer needs and provide support to customers in an accurate way so that they will get better experience

Requirements:

• Able to handle queries from customers in a professional, clear and concise manner.
• Excellent English communication skills, specifically written
• Ability to work in night shifts
• Some background of Payroll will help
• Location will be Hyderabad & Bangalore
• Govt Id Adhar/ Pan/Voter or Passport.
• Education – 2022 Passouts should have all the marksheets available with them / 2021 & earlier should have all the consolidated marksheet+ the degree certificate.

Skills Required: English, US Shift