iEnergizer

Chat Process | voice process | backend process

iEnergizer
Not Disclosed
0-2 Years Full Time
Noida, Uttar Pradesh, IN
  

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 0
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Walkin Details

A-37, Block A, Sector 60, Noida, Uttar Pradesh 201301
15-05-2022 - 14-06-2022
11:00

Job Description

VOICE PROCESS

BULK Hiring || For 5 Days Working Voice Process

WORK FROM OFFICE /WALK IN INTERVIEW.

CANDIDATES MUST BE GRADUATE WITH EXCELLENT ENGLISH COMMUNICATION

Job Responsibilities:

1. Resolve customer complaints via Call.

2. Responding promptly to customer inquiries.

3. Ensure customer satisfaction and provide professional support.

Job Requirements:

Excellent command on spoken English with fluency.

Flexibility to work in 24/7 environment

Only Graduate candidates can apply.

Salary : 29k CtC

25.3k In hand + 4k Annual Bonus

5 Days Working

Male/Female candidates can apply.

Day Shifts For Females .

Location : Noida

MEET ME BEFORE SUBMITTING YOUR CV AT HR RECEPTION AND DONT FORGET TO WRITE MY NAME ON CV .

INTERSTED CANDIDATES MSG OR CALL ME ON WHATSAPP

Timing : 11 AM - 5 PM

Address: A-37, GATE NO. 1 ,Sec- 60, Noida

Feel free to refer your friends and share the contact number.

 

FOR CHAT/EMAIL PROCESS

 

Roles and Responsibilities

To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfill all the assigned job responsibilities as per the prerequisites.

Minimum Qualification Criteria:-

1. Graduate

2. Minimum 6 months BPO experience

3. Agent should be flexible to work in 24/7 Environment.

Desirable qualifications:

1. Excellent Communication skills (Written/Verbal) is the foremost priority.

2. Good customer service skills & should display good analytical abilities

Job Responsibilities:

1. Provide splendid customer services to customers in a friendly and courteous manner at all times.

2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.

3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.

4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.

5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.

6. Ensure that customers confidential information is properly protected and only used for official purposes.

Salary- 25K

Interview Details:

MEET MEAFTER REACH THE COMPANY AT HR RECEPTION 2nd FLOOR IN HUMAN RESOURCE ROOM .

Timing : 11 am To 4 pm .

Address: A-37, GATE NO. 1 ,

Sec- 60,Noida

Feel free to refer your friends and share the contact number.

 

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