Job
Description
Roles and Responsibilities
- Help clients identify their ideal travel package based on their suggests and requirements.
- Create new clients by different means (B2B).
- Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc.
- Regularly maintain a good relationship with our customers.
- Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary.
- Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps.
- Sell the appropriate tour package to the right customer.
- Negotiate any customizations or modifications requested and accommodate to the best level possible.
- Resolve any problem that arises regarding the trip for the customer.
- Regularly update a database containing client details and their travel information.
- Ensure this data is secured and handled appropriately.
- Reach the sales and revenue targets.
- Stay up to date on domestic and international travel trends.
Desired Candidate Profile
- Master's degree in travel and tourism, hospitality business or relevant fields.
- Prior experience as a travel agent or an avid traveler is a bonus.
- Strong knowledge of traveling software and procedures.
- Basic computer skills and software like MS Office.
- Excellent communication and people skills.
- Efficient negotiation and sales skills.
- Up to date with domestic and international travel trends.
- Well read on the rules and regulation of tourism.