Job Description

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• Incident management raised through the ticketing tool or on customer request.
• Work with ISP s and third party vendors to identify issues with client infrastructure equipment.
• Help onsite engineers to check and resolve issues with the equipment, take cautious decision to ensure that the down time is as short as possible.
• Document new resolutions identified.

You will bring

• Interface with CPM s/End to end leads to ensure timely project deliverables
• Implementations of activities related to 2G/3G/4G technologies
• Expertise required with respect to Nokia, Huawei, Ericsson and Nortel
• Importing and provision of XMLs and skills required in the troubleshooting of plans
• Good understanding on the parameters related to new site integrations and reprinting of sites
• Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
• Experience: 0.6-2 years.