Newgen Software Technologies Ltd.

Application Support

Newgen Software Technologies Ltd.
Not Disclosed
1-3 Years Full Time
Mumbai, Maharashtra, IN

Vacancy: Not Disclosed Posted: 3 years ago Applicants: 1
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Job Description

Job Description

The incumbent will be:

  • The incumbent will be responsible for Software Installation, System Study, Implementation of S/w Product/ Solutions, Testing, Integration of S/w Product/ Solutions, Training and Trouble Shooting etc.
  • Responsible for handling customer relationship.

Job Responsibilities

The incumbent will be responsible for :

  • Act as a bridge between Client and Development/Implementation teams.
  • Manages and maintain server and client configurations.
  • Problem Identification and Resolution.
  • Investigate the issues reported by users and provide the solution for L1 issues.
  • Investigate issues reported by users and coordinate with L2 & L3 teams for resolution.
  • Preventive Monitoring & Maintenance
  • User acceptance testing and user Hand Holdings.

Desired Profile

  • Good knowledge of OS and Application/Web Server is must
  • Good knowledge of MSSQL or Oracle database (concepts, query writing skills), OS and application server (Jboss, weblogic or Websphere).
  • Should have: Leadership abilities, self-driven, critical thinking, analytical abilities, flexibility, adaptability to work schedules, effective verbal & written communication, presentation & report generation skills, time management, self-confidence, open to changes & challenges, eye for detail, perseverance, discreetness & diplomacy, analytical thinking, sound independent decision making and team work.


Skills Required: Maintenance,It Software,IT Software - Application Programming,Software Services,Security,Datahousing