Job Description

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At upGrad, we are committed to equality, inclusion and diversity to drive our business results and create a better future every day for our diverse employees, learners across the globe, university and business partners, and other communities. At upGrad, we encourage every individual to bring their whole self to work, and this includes you! Thus, if you require any support or have any access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

The ideal candidate for this role is that you are a proven sales performer adept in direct-to- consumer consultative sales. You are comfortable working with high ticket size products that require focused nurturing over a period of time and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team.

What will you be doing?

•  Being a mentor and guide who potential learners can look up to for career advice.
•  Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.
•  Carrying weekly enrollment/revenue and collection targets.
•  Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
•  Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing ,and post-sales relationship management.
•  Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality.

What are we looking for?

•  Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills.
•  Hardworking Individuals with high dedication and extreme determination.• Experience in EdTech sales would be an advantage.
•  Rockstar sales performers with proven track records.
•  Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and

powerful empathy.

•  Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.
•  Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.
•  Passion for delivering the highest levels of customer service at all times.
•  Basic proficiency in MS Office Suite is required.

What are your deliverables / KPI's?

•  Minimum of 100+ Dials every day with 40+ Connects.
•  2 hours of talk time on an average per day & 1 Video Session
•  2 enrolled students per week.
•  Weekly revenue targets to be met consistently.

Work Location & Working Days:

•  Mandatory Work from Office Role from Day 1
•  5 days working ( sunday and monday are offs)