Job
Description
HCL BPO is conducting walk in drive for B. Tech Freshers!
Candidates with 0 to 2 yrs of exp can walkin at below address on 10th Sep for face to face discussion:
HCL BPO, A22, Sector 60 (Building N5), Noida, Uttar Pradesh
Time- 11:30 AM to 5 PM
Basic KRAs will include:
Technical troubleshooting with web development background and (preferably) previous customer support experience
Responsibilities:
- Troubleshoot html, css and javascript code implementation
- Troubleshoot requests and ad serving issues
- Provide email and chat support in English
- Candidate should be ok with night shifts
Skill requirement
Technical :
- Deep knowledge of HTML, Javascript & CSS
- Good understanding of web concepts and development technologies
- Online marketing capabilities
- Using tools for debugging
Communication
- Proficient in English writing and speaking skills
- Previous experience in E-mail and Chat support
Customer Service
- Customer oriented, self motivated
- Ability to handle revenue impacting situations
- Ability to work with individuals, companies and large clients
-
Important points:
- Carry updated copy of your CV and govt. id proof
- Do not carry laptop or media items
- Pls. carry pen and paper
- Contact Person- Alka Sinha/ Anku Jain
Gurugram