CONNECTWISE LLP

Walk in Drive | Technical Support L1 | ConnectWise | Pune

CONNECTWISE LLP
Not Disclosed
1-6 Years Full Time
Mumbai, Maharashtra, IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 0
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Job Description

Dear Candidate,

We are scheduling a walk in drive on 17th September, 2022 - (10 am to 3 pm) for the role of Technical Support L1 Automate & BrightGuage at Pune location. Below are the address details as required.

Address-- Connectwise LLP, Block Rhine, A Wing, 5th Floor, Embassy Tech Zone, Hinjewadi Phase II, Hinjewadi Rajiv Gandhi Infotech Park, Pune, Maharashtra 411057

No of positions – 25

Shifts Shift timings for the below positions – Rotational, US or Night Shifts based on business requirement.

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Pune location.

Notice period – Max 45 days

Experience range - 1 to 6 years

Skills Required – Knowledge on Windows Server, basic knowledge of Networking and Database knowledge.

Job Description –

  • Server level technical skills: server builds and administration, setup, and support, virtual environment administration
  • Document partner interaction, troubleshooting, and results in a clear and concise manner
  • Engages in the application of systems analysis of hardware or software for best practices per technical documentation, and provides solutions based on the diagnosis of the problem
  • Analyze, test, and modify partner and end-user customer’s computer systems based upon their unique design specifications and/or computing environment
  • Interact with partners and end-users to provide support via phone, ticket system, and chat and answer user inquiries regarding the system
  • Meet posted metrics for performance
  • Organized, detail-oriented, and self-motivated
  • Ability to effectively communicate through phone, chat, and email is required
  • Ability to work on multiple issues simultaneously in a fast-paced environment
  • Ability to work within a team environment as well as work independently while maintaining a high level of efficiency.

Regards,

Jatin M.

Skills Required: Windows Server, CCNA, MCSE


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