Job
Description
Roles and Responsibilities
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Identifying and driving large teams, key accounts, managing portfolio, expanding client base for augmenting turnovers and achieving desired targets / goals.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Revenue enhancement by maintain define customer SLAs with help of internal Stake holders.
- Business Growth and Optimization.
- Process Development and Enhancement.
Skillsets:
1, Local Language
2, Excellent communication
Interview Type-Face to face
Perks and Benefits