CONDUENT BUSINESS SERVICES INDIA

US Health Care Domain || Noida ||

CONDUENT BUSINESS SERVICES INDIA
Not Disclosed
0-1 Years Full Time
Noida, Uttar Pradesh, IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 0
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Job Description

Job Title : US Health Care Domain

Years of Exp : 0-2 yrs

Location : Noida

Education : BSC\B.COM\BBA\BA

Health & Welfare

  • Understand all aspects of US Health and Welfare plans and processes in order to effectively provide customer service
  • Manage vendor relationships and serve as the point of contact on issue resolution for participants
  • Maintain positive and proactive communications in delivery of assigned benefit plan for employees
  • Ensure compliance to all federal and state laws, and client specific requirements
  • Assist with routine and periodic process audits.
  • Participate in annual open enrollment process including system updates, communications, and meetings, testing and working with assigned vendors as needed.
  • Research and recommend plan changes as needed.
  • Resolve queries using Root Cause Analysis / Quick Solver techniques
  • Participates in identifying and implementing process improvement opportunities
  • Involved in transition activities and streamlining process.
  • Provide client specific training to team and mentor Associate & Analyst
  • Bachelors Degree
  • Working knowledge of ERISA, DOL and IRS regulations,HIPPA,COBRA.
  • Analytical and critical thinking skills, including experience identifying problems and providing effective resolutions
  • Good Microsoft Excel and Word skills

Defined Benefits

  • Understand all aspects of assigned Defined Benefit plan in order to effectively provide customer service
  • Act as SME and as well as the point of contact for issue resolution on floor for participants
  • Maintain positive and proactive communications in delivery of assigned benefit plan for employees
  • Ensure compliance to all federal and state laws, and client specific requirements
  • Assist with routine and periodic benefit plan audits.
  • Research and recommend plan changes as needed.
  • Resolve queries using Root Cause Analysis / Quick Solver techniques
  • Participates in identifying and implementing process improvement opportunities
  • Involved in transition activities and streamlining process.
  • Provide client specific training to team and mentor Associate & Analyst.

Skills Required: Communication Skills,US Healthcare


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