Job
Description
Greetings of the day from HDB financial services ...
Urgent requirement for Supervisor - collections looking experience related into collections- bpo, voice process ,Team handling .Sales and non voice process customer service exp not eligible. we are looking only exp into only collections bpo voice process.
- On the job Product training of new joiners
- Maintain mis for allocated pool
- Tracking callers properly
Inspire /motive callers to achieve targets sending pickup files to FPRs
Coordinate with bank fprs
Identifying cortical cases and act accordingly
Prepare strategies for achieving team targets
Interested kindly contact to the below mentioned contact number and email id
Name: Geetha
Email id: memu.geetha@hdbfs.com
Contact: 6309660532.
Kindly refer your friends.
Desired Candidate Profile
2-4 years of relevant exp
Good communication skills
Knowledge of MS Excel
Knowledge of collection process ,specially domestic collections
Perks and Benefits
Salary and incentives monthly compensation showing performance for 1 year salary appraisal
Skills Required: BPO,Voice Process,Time Management Skills,Team Handling