Job
Description
GREETINGS FROM STARTEK
Working at STARTEK Customer Service What unites STARTEK employees across teams and geographies is that we are all striving to delight our customers and make their lives easier. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.
NOTE ON LOCATION: Roles will be for Bangalore, Shivaji Nagar
Key job responsibilities
- Providing prompt, efficient, detailed service by engaging directly with Blinks customers via phone and email
- Working with other customer support teams to ensure a consistent and high-quality level of support
- Being a voice and advocate for our customers when something doesn't feel right
- Working with customers to understand how they use Blinks products to resolve their issues and maximize their investments
- Acting as an advocate for our customers by reporting and acting on observed areas for improvement
- Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience
- Assisting with customer communication during Blinks critical launches and support events
- Working across the customer service spectrum to ensure a consistent and highest-quality level of support
- Developing detailed knowledge about specific product lines and features
- Driving projects that improve support-related processes
- Supporting Blink Subscription service
BASIC QUALIFICATIONS
- Graduates/ BE
- FRESHER"S/ EXPERIENCED
- GOOD IN HINDI AND ENGLISH
Location: BANGALORE, No.41, Essar House, Near Old Lakshmi Theatre Building & Rbanms Ground, Rukmini Colony, St Johns Road-560042. Near Old Lakshmi Theatre ...
Criteria:- Must have excellent communication in English & HINDI Graduate fresher's can apply Work from Office Immediate Joiners Only 6 days working 1 Rotational Off 24x7 shifts Location- BANGALORE Please send your resumes on this WhatsApp number and please do mention "Voice Process".to schedule your interview
. HR PAVAN KUMAR : 7559042358
pavan.kumarhp@startek.com