Job
Description
We have an urgent requirement for CRM Voice process for Outbound process:
Designation : Customer Service Executive (Voice Process) Hindi Mandatory
Qualification : 12th /Diploma /Any
Industry : BPO
Process : Voice process (Inbound/Outbound)
Shift : General Shift
Eligibility : Fresher/ Experienced
No of Requirements : 5
Job location : Chennai
Languages Known : Hindi & English (Mandatory) ,Malayalam/Kannada/Bengali /Odiya /Marathi/ Telugu.
Salary : Not a constraint for the right candidate (Attractive salary + Incentives)
Job Role:
- Proven experience as tele sales representative or other sales/customer service role is considered as an asset.
- Proven track record of successfully meeting sales quota in general or preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues.
- Familiarity with MS office, Excel and PPT computer skills.
Graduates/ PG. Should be fluent in English, Hindi (Mandatory) and one regional language
Relevant experience in customer service would be an added advantage.
Very good spoken English & Good Attitude
Interested can please forward your updates resume to lathas@cholamsispl.com / Reach @ +91 7667620910