Job Description

Dear Candidate,

Greetings form I Quest Management Consulancy !!

Current we have open position for Customer care EXecutive

Roles and Responsibilities
 

We are looking candidates for the position for Customer care

Main Responsibility Key Result Area

1. To handle Inbound & out bound Calls. 98% calls needs to be answered

with the abandoned ratio of 2%.

2. To handle Emails received from the customers. Should attend all the email

received in a day.

3. To handle Chats received from the customers. Should respond all the chats

received in a day.

Qualification and Experience Requirement

Education :

Undergraduate / Graduate in any stream

Experience : 0-2 Years in customer care

Functional Skills(Role

Specific)

• Good communication skills
• Good knowledge in Computer
• Basic knowledge in MS Offic

Company Name : Future Generali, Wakad,

Salary : 3 LPA

Interested candidate kindly share CV, CTC,ECTC & NP

snehal@iquest-consultants.com

Skills Required: BPO, customer Service,Telemarketing,Customer Care