Job Description

Roles and Responsibilities

• Taking Incoming calls of customers and capturing important details in the system.
• Understand the customer's query and provide resolution.
• Document accurately.
• Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.
  Desired Candidate Profile
• Good verbal and written Communication Skills (Hindi, Basic English & No MTI Issue)
• Good in customer dealing (Know about Customer Service, Online Shopping Portals)
• Knowledge of Computer, Basic Typing
• Good Interpersonal Skills (Positive attitude, Negotiation Skills)
• Sales driven (Know basic selling skills on call)
• Listening skills.
• Awareness about digital payments platforms.

Perks and Benefits

• Opportunity to earn incentives on lead conversion.
• Work with young and enthusiastic team and management.
• We will cultivate your talent in an inclusive culture that values diversity.

Skills Required: Cce, Customer Care, Upselling