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Trainer - Sales

Home Credit India Finance
Not Disclosed
1-5 Years Full Time
Chennai, Tamil Nadu, IN

Vacancy: 1 Posted: 2 years ago Applicants: 0
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Job Description

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  • Conduct selling skills, Product process & policies, Objection handling & Refresher training for RA/SA.
  • Publish Training Calendar.
  • Conduct On Job Training through various Field Visits, dealer visits, mystery shopper calls across to assess knowledge levels of HCIN Sales Team.
  • Coordinate Induction programs for Newly Joined staffs across geography & monitor performance of New hires for next 3 months
  • Responsible for driving sales team productivity & activation.
  • Conduct joint field work with sales team to identify knowledge/skill gap and build capability.
  • Ensure employee activation on e-learning modules & online test certifications for the geography assigned.
  • Responsible for E-learning attempt & pass rates
  • Engage with POS partner during POS visits to understand their requirement and address their queries.
  • Identify performance gap & drive performance improvement plan for network team.
  • Initiate employee engagement programs
  • Highlight Star Performers through robust recognition platform & drive it in the geography
  • Conduct audit checks at various locations for sales Team on process and report the same

Key Responsibilities –

  • Corporate culture development
    • Non-money motivation for network
    • Coordinates and supervises the daily activities.
    • Works with minimum supervision within established procedures and practices, conferring with superior on unusual matters.
    • Takes new perspective using existing solutions, best practice and knowledge.
    • Interpreting and ensuring consistent application of organizational policies
    • coordinates work activities with other team leaders.
    • Responsible for training and development of subordinate staff, estimating personnel needs, assigning work.

Qualifications: Graduate

Chennai & Coimbatore :  vidhya.r@homecredit.co.in

Varanasi :  amit.kumar96250@homecredit.co.in

Skills Required: Sales,BPO,Networking,Auditing


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