ATOS GLOBAL IT SOLUTIONS AND SERVICES PVT LTD

Tivoli Workload Scheduler

ATOS GLOBAL IT SOLUTIONS AND SERVICES PVT LTD
Not Disclosed
3-5 Years Full Time
Bangalore, Karnataka, IN

Vacancy: Not Disclosed Posted: 2 months ago Applicants: 0
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Job Description

  • Broad understanding of IT Infrastructure systems and Data Center Operations
  • Must be able to work nights and weekends as the Operations team is on duty 24x365.
  • Monitor AS400 batch jobs
  • Monitor TWS (Maestro) batch Jobs
  • Excellent written & oral communications: Strong interpersonal and communications skills. Able to compose detailed messages for broadcast to large audiences.
  • Demonstrated strong Incident Management skill (Service Now) .
  • Manage High (P1 & P2) bridge calls for service degradation or CI failure incidents while recording activities.
  • A working understanding of Server environments (Linux, Solaris , Wintel, Unix)
  • Monitoring of multiple event management tools, responding to alert messages and escalating to support groups as necessary.
  • Answering of inbound support phones calls. Placing outbound calls to engage support groups.
  • Supports business critical applications (SAP, JDE)
  • Functional understanding of Cloud Provider infrastructure (Azure, Google)
  • Participate in Agile teams deploying applications to Cloud and hybrid infrastructure
  • Familiarity with Network Infrastructure
  • Certification or familiarity with ITIL best practices. (Incident, Event, Change and Problem Management.)

Experience, Education, Skills and Competencies:

  • 3+ years of operations incident management
  • 4-year degree in computer science or related field or equivalent experience
  • Experience with compliance regulations/laws, and standards (e.g., HIPAA, ITIL, SOX).
  • Proficient use of the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • 3+ years of production support and job scheduling across multiple tools

Skills Required: Problem Management,INCIDENT MANAGEMENT,Data Center Operations,It Software,Tivoli Workload Scheduler,Job Scheduling,IT Infrastructure,Maestro,Release Manager


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