Matrimony.com Limited

Telesales & Service Associate

Matrimony.com Limited
100000 - 175000 P.A.
0-2 Years Full Time
Mumbai, Maharashtra, IN
  

Vacancy: 50 Posted: 3 years ago Applicants: 0
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Walkin Details

1st Floor , B Wing, Kaledonia Building, Sahar Road, Andheri East, Mumbai, PIN 400069
11-11-2020 - 14-11-2020
9:30 AM

Job Description

Role Overview:  

The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities

  • Responsible for making outbound calls and regular follow up on leads assigned.
  • Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
  • Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
  • Explaining the product features in detail and how to use the packages.
  • Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
  • Address all the issues / grievances of customers and provide the right customer experience.
  • Capture the insights from customer interactions and share it with the internal team.
  • Strictly adhere to the process requirements

Skills Required: Communication Skills,Assisting Customers,Customer Relationship,Telesales,Outbound Calling


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