Job
Description
Employment Type:
Full Time, Permanent
Job Description:
Dear Candidate,
Greetings from Teleperformance....!!!
Bulk hiring for Premium Customer Service Process !
Criteria:-
Minimum Qualification: Graduate/Undergraduate
Candidate Should be comfortable with 6 Days working & Rotational Shifts .
Immediate Joiner preferably people staying in GURGAON or DELHI.
Work from office job.
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills:
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effective
To get your interview scheduled, please WhatsApp your resume to AVNEESH (8130016250)
OR
Please Walk-in for the great career opportunity with same day selection and offer, on the below mentioned address.
Please bring your CV and Aadhar card as well . Download Arogya Setu app in your phone.
Please mention my reference " HR - Avneesh " on your resume.
INTERVIEW Address :
Teleperformance India Pvt Ltd.
Plot- 96-97,
Udyog Vihar Phase-4,
Sector -18, Gurgaon, Haryana.
( Near Bharti Airtel Building , Opposite - SEWA TOWER )
( Nearest metro station - MG Road)
Timing : Monday to Saturday ( 10:30 am - 4:00 pm )
Work Location- Gurgaon.
Regards,
Avneesh Kumar Arya
Human Resource
8130016250Roles and Responsibilities
Desired Candidate Profile
Perks and Benefits