Job Description

• Resolve Customer queries and Complaints
• Troubleshooting of technical issues related to customer's services
• Assist the customers on queries regarding their Products and Services via CHAT or voice
• Ability to analyze information and evaluate results to choose the best solution and solve problems
• Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
• Conduct quality monitoring on voice calls and chats

Skills Required: COMMUNICATION,Communication Skills,English Fluency