Job
Description
Roles and Responsibilities
Job description
1. Ensure Hub opening & closing is done as per operational standards and requirements.
2. Supervise the Sorters who receive the shipments.
3. Planning as per available resources and allocating shipment for bike and van deliveries.
4. Ensure all team members are trained and are aware of operational standards.
5. Sorting shipment as per defined routes.
6. Create the Runsheet/Pickup sheet and assign daily work to WMs.
7. Prepare Reports; Check and revert on mails.
8. Execute ERP Transaction.
9. Prepare and share Day End reports.
10. Collection of cash, accounting and reconciliation with ERP.
11. Participate in delivering the shipment/pickup as per operational requirement to the customer when required.
12. Take ownership of the team assigned to her in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR.
13. Adhering & supporting the organization into seamless adoption of new policies & process.
14. Track undelivered shipment in ERP and call customer to identify reasons for non-delivery.
15. Track wish masters performance at a real time basis to ensure all deliveries are completed as per plan.
16. Provide support to the Wish Masters enroute and take necessary actions.
17. Ensure unexplained Zero stock variance at the hubs on a daily basis.
18. Achievement of Key Performance Indicators of TL as per company's goal.
Send resume on
kapilsuhas.n@flipkart.com
Desired Candidate Profile
Perks and Benefits
Role : Logistics Executive
Industry Type : Retail, Wholesale
Functional Area : Purchase / Logistics / Supply Chain
Employment Type : Full Time, Permanent
Role Category : Logistics