Sharekhan Limited

Team Lead System Adminsitrator

Sharekhan Limited
Not Disclosed
0-4 Years Full Time
Mumbai, Maharashtra, IN

Vacancy: Not Disclosed Posted: 2 months ago Applicants: 0
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Job Description

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  • Handle Tier 2 & 3 support cases towards Windows Support.
  • Troubleshoot Windows Hardware and Software issues to resolution
  • To manage and support all Windows client and servers including the Operating System
  • VMware Virtualization administration skills.
  • Knowledge of managing assets on cloud Azure along with various services.
  • Responsible for day-to-day system administration, including management of internal network, Microsoft Active Directory (AD)
  • Perform system tuning, performance reports and root cause analysis
  • Perform network troubleshooting to determine system or network related issues
  • Respond, resolve, and escalate user issues within windows environment via internal ticketing systems (Service Now)
  • Perform installations and patching of windows client and Server OS.
  • Basic troubleshooting and problem-solving abilities.
  • Good communication, documentation, and customer service skills
  • Documentation.
  • Knowledge of Certificate Servers.

Technical & Behavioural Competencies

  • Good communication, documentation, and customer service skills
  • Scripting Knowledge (PowerShell / Batch / VBS etc.)
  • VMware Virtualization administration skills
  • Microsoft Certification required
  • Experience on On-prem & Cloud Infrastructure services
  • Good understanding of desktop hardware/ operating systems /
  • Experience of working with 3rd party service providers Proactive team player
  • Able to communicate across with users
  • Excellent oral, written and presentation communication skills

Specific Qualifications

  • MCSE Certified
  • ITIL V3 Certified
  • VCP VmWare Certified Professional
  • Certification on Azure

Skills Required: Windows, MCSE, Microsoft