Syniverse Technologies Services India Pvt. Ltd.

System Engineer

Syniverse Technologies Services India Pvt. Ltd.
Not Disclosed
1-2 Years Full Time
Bangalore, Karnataka, IN

Vacancy: Not Disclosed Posted: 2 years ago Applicants: 0
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Job Description

Roles and Responsibilities

  • Basic knowledge on  UNIX,WINDOWS, Solaris & SQL
  • Knowledge of Oracle/SQL Server tools
  • Knowledge of ITIL V3 specifically event, incident, problem management.
  • Knowledge on ticketing tools i.e. Remedy etc.
  • Basic network infrastructure knowledge (LAN & WAN)
  • Monitoring tool i.e. Netcool, Nagios, Team Quest, Big Brother etc.
  • Hands on experience in file operations
  • Hands on experience and knowledge on system processes
  • Ability to communicate status updates to project team and management
  • Ability to work independently as well as Team
  • Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques.
  • Monitoring tool Knowledge i.e. HPOV, NNM etc
  • Knowledge on ticketing tools i.e. HPSM etc.

Desired Candidate Profile

  • -2 years of relevant professional experience in the areas of application support, technical customer support, NOC Support, application support, problem management, relational databases, programming languages, software development.
  • Bachelor degree in computer science, electronics or telecommunication
  • Certification on operating systems/ databases
  • Preferred Oracle certifications-OCP, OCA, SQL Server Certified Engineer
  • Working technical experience with designing, building, installing, configuring, and supporting Unix servers and storage servers and management software
  • The ability to build strategic relationships within the organization and with all levels.
  • Knowledge Requirements
  • Basic knowledge on  UNIX,WINDOWS, Solaris and SQL
  • Knowledge of Oracle/SQL Server tools
  • Knowledge of ITIL V3 specifically event, incident, problem management.
  • Knowledge on ticketing tools i.e. Remedy etc.
  • Basic network infrastructure knowledge (LAN & WAN)
  • Monitoring tool i.e. Netcool, Nagios, Team Quest, Big Brother etc.
  • Hands on experience in file operations
  • Hands on experience and knowledge on system processes
  • Ability to communicate status updates to project team and management
  • Exceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients
  • Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques.
  • Strong troubleshooting and error analysis skills
  • Knowledge on ticketing tools i.e. HPSM etc.
  • Monitoring tool Knowledge i.e. HPOV, NNM etc.

Perks and Benefits

Skills Required: Linux,SQL


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