Job Description

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• Develop store strategies to expand store traffic and optimize profitability
• Ensure a consistent, quality store experience for customers: customer needs are met, complaints are resolved and service is quick and efficient
• Drive sales of various airtel plans, plan upgrades & products - my airtel app, WYNK, airtel TV etc.
• Maintain store staff job results by coaching, counseling, disciplining, planning, monitoring, and appraising job results
• Maintain inventory levels of airtel assets -  SIM cards, dongles, Wifi devices
• Ensure adherence to pre-defined airtel SOPs to run store operations smoothly

What specific skills and traits should this person possess?

Skills Required

• Good communication and interpersonal skills
• Ability to analyze data and derive insights
• Customer centricity while taking all decisions
• Ability to drive large teams towards specific objectives
• Ability to monitor store transactions
• Digital Savvy, ability to manage digital assets

Educational Qualifications

• Graduate, preferably MBA

Work Experience

• 3-4 years of retail shop floor experience
• Preferred sectors: Modern retail, Telecom, Consumer durables, Apparel/ fashion

Skills Required: Sales,Monitoring,Analytics,Good Communication Skills,Interpersonal Skills,Customer Service,Telecom,MBA,Store Manager