Job
Description
About us: Licious, operated by Delightful Gourmet Pvt. Ltd is Indias leading gourmet meat brand. Headquartered in Bangalore and expanded
to Hyderabad, Mumbai, Pune, Kolkata, Chennai and NCR. Licious was launched in September 2015 by Abhay Hanjura and Vivek Gupta who
sensed a huge business opportunity in offering prime quality meat products that were otherwise dominated by the unhygienic and unreliable
wet market followed by frozen meat options which are an unpopular workaround for Indian consumers. Licious follows an end-to-end business
based on the hub and spoke model that starts from procuring the fresh produce to processing, storage, and delivery. It operates across
Bengaluru, Hyderabad, Delhi, Kolkata, Gurugram, Faridabad, Noida, Mumbai, Pune, Chennai, Coimbatore & Chandigarh. Licious has been
recognised with FSSC22000 Ver 4.1 UKAS accreditation for adherence to global standards in quality, hygiene and food safety in its fresh
chicken, meat and seafood products.
Licious has expanded its range in the ready-to-eat (RTE) category with the launch of prawn spreads. The product is made from all-natural
ingredients, with no artificial preservatives, colour or flavouring and zero trans-fat. we have made its foray into the RTE category about a year
ago with the launch of Indias first chicken spreads. Valued at $800 million (about 5,600 crore), the market for the spreads category in India is
growing at 16 per cent per annum. The key products include butter, jams, chocolate spreads and mayo-based spreads.
Industry: Retail, FMCG, Consumer Brand, E-commerce
Company Incorporation: May 2015
Founders:
1) Vivek Gupta - linkedin.com/in/vivek-gupta-licious
2) Abhay Hanjura - linkedin.com/in/abhay-hanjura-0bbaa317
For more details, please visit https://www.licious.in/
Purpose
- To provide all customers with speedy and excellent service and by maintaining the hygiene of self and the outlet.
- Create Licious experience for our customers by providing them quality products and maintain a clean and safe environment.
- Assist in undergoing trainings for development of self and ensuring to download the same for developing new Licians.
- MEAT ARTIST is responsible to live by the licious values, mission, and vision by developing trust with the patrons and all teammates.
Responsibilities but not limited to
- Welcomes and connects and provides excellent customer service to all customers.
- Discover customer needs and appropriately suggests products with every customer to enhance service.
- Responds to customers’ needs and says thank you to every customer.
- Has “customer comes first attitude” and “Just Say Yes” behaviour and should be able to handle customer grievances.
- Follows Licious Standard Operational Procedures along with those for cash handling, cooking/serving standards, display, safety, and
security for all Licians and its patrons.
- Maintains calm demeanour and being organized during high volume times or unusual events.
- Maintains a clean and organised workspace so the fellow Licians can locate resources and products as and when required.
- Maintains regular attendance and punctuality and adheres to the shift roaster.
- Assists with new Lician training by positively reinforcing successful performance and give encouraging coaching as needed.
- Contributes to a positive team environment by recognising the changes in fellow Licians behaviour which might be signalling to a
potential problems or changes in their morale and communicating these to their immediate supervisors.
Desired Candidate:
- Minimum HSC completed / Hotel management graduate, diploma holders.
- Experience preferred in retail, QSR or any leading service brands.
- Strong attention to detail, Punctual, works well under pressure, ability to multitask, strong communication skills, good learner,
customer centric.
- Cheerful warm and exuberant, friendly, social, and affable, passionate foodie with a customer centric mindset.
Our Promise to You:
- We will value self-awareness, intellectual honesty, judgment, empathy, and positive energy over years of experience
- We have no industry baggage, and we are willing to try out new ideas.
- We are always excited to hear from you
- We will give an opportunity to create a once-in-a-lifetime organization
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Reach Out to Us
We look forward to hearing from you at uzmanabeen@licious.com