Visa Inc

Staff Software Engineer - MS Dynamics CRM

Visa Inc
Not Disclosed
2-6 Years Full Time
Bangalore, Karnataka, IN

Vacancy: 1 Posted: 2 years ago Applicants: 5
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Job Description

Job Description
Visa is currently seeking for a senior Lead/Architect MS Dynamics professional with CRM migration/implementation experience. The candidate will act as a technical SME for customer and internal teams on Dynamics CRM projects (implementations, customizations, migrations, and more). The individual may be responsible for one or more aspects of the project including migration of platforms, extending Dynamics CRM, simple to complex customizations, UI/backend development, and more. Other responsibilities include project management, configuration, data, and support. The candidate must be extremely detail-oriented, have the ability to multitask, be meticulously organized, and be able to prioritize multiple demands in a fast-paced environment

Key Responsibilities:

  • Lead/Architect/Design and develop solutions for our business partners using Microsoft CRM Dynamics. Responsibilities include the creation of conceptual approach, technical analysis, fit-gap assessment, design, development, unit testing, deploy and support activities.
  • Work closely with the Project Management Office and various business stakeholders to drive and/or facilitate development of requirements, specifications, and use cases for assigned projects.
  • Able to work on multiple projects and initiatives with different/competing timelines and demands.
  • Engage with and support the various business organizations to deliver projects and provide support services. Lead collaboration activities with business partners on requirements elaboration, workflow design, configuration, and business re-engineering.
  • Manage and collaborate with product vendors and systems integrators on delivery of solutions. Work with delivery partners to review and finalize technical specifications, code review, version management, and implementation related activities.
  • Collaborate with business partners on user acceptance testing.
  • Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels.
  • Collaborate across global businesses and technology organizations, providing sound business analysis, process, and change leadership.
  • Mentor junior developers in following best practices.
  • Advising customers on best practices for CRM, development or integration processes
  • Writing technical specifications for planned work.
  • Creating data migration and integration mappings.
  • Installing MS Dynamics and its related components.
  • Building the relevant forms, screens, and views, as well as workflows and reports around the customer needs for an interface.
  • Hands on familiarity working with Azure DevOps module and working in an Agile framework
  • Guiding projects along through daily communications with the customer or project manager.
  • Regularly communicating with the customer on the status of the issue resolution.
  • Support the application post go-live during system setting and fix applications issues not necessarily related to code.

Must have experiences:

  • Experience with CRM Tools implementation, specifically, Microsoft CRM Dynamics and other related components.
  • 8 years or more of relevant experience in application development (e.g., software development/engineering delivery, development and implementation, delivery and design).
  • Extensive experience with designing and building integrations to/from Siebel/Salesforce using web services.
  • Experience in building complex database queries and procedures.
  • Well versed with the overall technical architecture of Dynamics CRM.
  • Well versed with different versions of .NET Framework, WPF, C# programming, Silverlight, Dynamics CRM SDK, Mobile Express, SQL Server.
  • Developing and deploying unmanaged Dynamics Solutions.
  • Customizing built-in entities such as Accounts, Case Management. Understands and is well versed with business process re-engineering to accommodate global and regional processes
  • Building Dynamics add-ins using .NET.
  • Creating and customizing Dynamics forms.
  • Creating and maintaining Dynamics business processes and workflows.
  • Calling Dynamics REST web services from JavaScript.
  • Strong conceptual and analytic skills. Ability to design and build complex algorithms.
  • Experience in evaluating business requirements and turning them into technical designs.
  • Ability to work with teams in multiple geographical locations and time zones.
  • Experience with analytic techniques including process modeling, requirements elaboration, data modeling, and business use case and user interface prototyping.
  • Business knowledge in the areas of contact center operations is a plus.
  • Strong verbal and written communication skills. Able to communicate effectively with a broad group of stakeholders.
  • Bachelor's degree in a Computer Science or Engineering discipline; Master Degree preferred.


Skills Required: IT - Software,Maintenance,Software Developer,IT Software - Application Programming,Software Services