Job Description

Apply - Click Here

POSITION SUMMARY

• Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations
• Offer guests amenities such as water, juice, or heated neck pillows
• Answer questions about general property information and amenities
• Escort guests to and from treatment rooms
• Check computer for updates and changes to schedule regularly throughout the day
• Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas
• Dispose of trash and dirty linens in the proper area
• Secure supplies and equipment at the end of each shift
• Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets
• Anticipate and address guests service needs; thank guests with genuine appreciation
• Speak with others using clear and professional language
• Develop and maintain positive working relationships with others
• Comply with quality assurance expectations and standards
• Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time
• Perform other reasonable job duties as requested by Supervisors

Skills Required: Hospitality,Supervisor