Capgemini Technology Services India

Retails POS/ CEGID || Mum/Pune/HYD/Bangalore

Capgemini Technology Services India
Not Disclosed
2-6 Years Full Time
Bangalore, Karnataka, IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 0
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Job Description

Roles and Responsibilities

1 5 Years of experience in Retail Point of Sale system functions involving day to day store operations

2 Core Functional understanding of Point of Sale and upstream downstream systems

3 Worked on CEGID APTOS RS Retail or any Retail POS tools

4 Experienced in 24 7 retail stores production support which includes providing level 2 3 support for store support and system monitoring for backend interfaces to merchandising credit servers support and release deployment to ensure normal business continuity

5 Knowledge on Automation process and scripting

6 Techno Functional Knowledge on Retail POS Implementation Knowledge

7 Root Cause Analysis on issues and hands on Problem Management

8 Production Support Experience and L2 delivery

9 Experience in Implementation Development Analysis and need to interact with process owners SMEs on solutions

10 New Store Rollout Experience and Upgrades

11 Ability to handle L2 L3 fixes on 1 Sales Audit Polling 2 Store Operations Management 3 Inventory Management 4 Settlement issues 5 Pricing and promotions

12 Creating Dashboards and Reports Prepare Technical Design Functional specification document

13 Has worked in onsite offshore model before knowledge on retail domain, Good knowledge on SQL database scripting MS SQL will be added advantage, Good trouble shooting skills, Good communication skills, Knowledge of ITIL processes, POS background or Application support