Job Description

• Research on technical feasibility for various projects and technical requirements.
• Managing and troubleshooting active directory and GPOs (Windows server 2012/2016).
• Managing and troubleshooting Microsoft Exchange server/Office 365.
• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Perform data backups and disaster recovery operations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems.
• Configure, monitor, and maintain email applications or virus protection software
• Do research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.
• Support team to maintain service level agreements with clients.
• Willing to work in dedicated night shift

Skills Required:

• Hands-on experience in active directory group policy management and troubleshooting Windows servers.
• Extensive knowledge in accelo Terminal server installation and management.
• Mandatory experience in Microsoft windows exchange server, Office 365.
• Expert in handling various tools as below
• Virtual tools - VMware and Hyper V
• RMM tools - N-central, Labtech, Solarwinds, NinjaRMM, Kaseya
• Ticketing tools- ConnectWise, Autotask, Max service desk
• Good Knowledge and experience in Active Directory, Exchange servers, Hyper-V + Moderate knowledge in VMware and Azure
• OneDrive and SharePoint support
• Excellent communication skills

Skills:

• MCSE/MCSA Certification
• Three-year Diploma or Graduate or Postgraduate

Kochi/Cochin, Bangalore/Bengaluru

Skills Required: Hardware,Solarwinds